1Q1: Flow ManagementStreamline Your Collision Repair WorkflowPower your automotive workshop with a premium software solution built to manage and automate every stage of the collision repair process, from allocation to invoice. Designed for the needs of Australian panel beaters and repairers, 1Q1 connects your team, systems, and customers in real time, giving you full control of operations across every repair. |
Core Workflow Management
From the moment a job is allocated, 1Q1 gives you the tools to stay ahead...
Production Control Tools
Production management is fully transparent with 1Q1. With the waterfall-style Production...
Parts & Sublet Management
Parts delays and external coordination don’t have to slow you down...
Technician Tools
Your workshop floor runs better when technicians are empowered. 1Q1 provides ...
Customer Communication
Keeping customers informed no longer means playing phone tag. Q1 offers two-way SMS messaging,..
Quality Assurance & Sign-Off
Ensure consistency and confidence in every job with built-in Quality Assurance and SOP tools...
Back-Office & Invoicing
Behind the scenes, 1Q1 simplifies your financial workflows. Invoicing can be managed...
1Q2: EstimatingSmarter Quoting for Collision Repair1Q2 is designed to take the complexity out of quoting. Built specifically for the collision repair industry, it brings together powerful estimating tools, image capture and insurer workflows in one intuitive platform, all accessible from your desktop or tablet. With 1Q2, your estimators can work smarter, faster and with full confidence that everything they need is right at their fingertips. |
Integrated, On-the-Floor Estimating
Estimators shouldn’t be tied to a desk. With 1Q2’s full tablet functionality,...
Digital Imaging & Documentation
Documentation is effortless with 1Q2. Capture high-quality images directly within the platform,...
Insurer Workflow Integration
Fast, seamless communication with insurers is critical to keeping repairs moving, ...
Accounting Integration
1Q2 connects your estimating and financial systems for smoother backend processes...
Advanced System Features
Behind the scenes, 1Q2 is built for reliability and security. Automated data backups protect your work...
1Q3: Parts PlatformSmart Parts Procurement for Smash RepairsParts delays, communication gaps, and unclear pricing can bring even the best repair shops to a standstill. 1Q3 solves that. Designed specifically for collision repairers, this platform gives you complete control over your parts supply chain, from quote to delivery, all while syncing seamlessly with 1Q2 Estimating and 1Q1 Flow Management. |
Smart Parts Management
The Partsfall system at the core of 1Q3 brings all your supplier data into one place...
Order & Delivery Workflow
Ordering is only the beginning, 1Q3 is built to manage the full parts lifecycle...
Supplier Collaboration
Clear communication with suppliers means fewer delays and errors...
Credit & Supplementary Control
Managing returns and additions is simple with 1Q3. Credit note input from suppliers...
Built for Total Integration
1Q3 doesn’t work in isolation, it’s part of the comprehensive 1QX ecosystem...
Core Workflow Management
From the moment a job is allocated, 1Q1 gives you the tools to stay ahead. The integrated Assessment Calendar syncs with platforms like REPX, Arnie and Audanet to automatically allocate jobs and eliminate manual scheduling. Whether you’re dealing with drivable or non-drivable vehicles, you can prioritise critical cases for faster turnaround.
The Booking In and Booking Out Calendars give live visibility into your entire job pipeline. Filter jobs by stream, size, type or estimator to allocate resources accurately. As vehicles arrive, the Arrivals Management system ensures that every handover is logged, while Departures Status gives you clear oversight on final job stages, keeping post-repair logistics smooth and efficient.
Production Control Tools
Production management is fully transparent with 1Q1. With the waterfall-style Production Management view, you can track jobs visually as they move through each team or department. Cycle times are updated live, giving you clear insights into job duration, technician performance, and team output.
The Production Scoreboard keeps your entire team aligned, displaying progress and bottlenecks in real time, while Live Average Cost Management provides cost transparency across every job, helping you stay on budget and improve profitability without spreadsheets or double-handling.
Parts & Sublet Management
Parts delays and external coordination don’t have to slow you down. 1Q1 gives you real-time status updates for all parts across all jobs, with alerts that highlight late arrivals and missing components. Sublet management is built-in, helping you schedule and track external work like alignments, glass replacements or calibrations without interrupting internal workflows.
Auto technicians always have the information they need, with direct access to a daily part status on their tablets. That means less back-and-forth with the parts desk and more time spent on productive work.
Technician Tools
Your workshop floor runs better when technicians are empowered. 1Q1 provides mobile-friendly access to job allocations, time tracking, and task notes, all from a technician’s own tablet. They can upload photos, annotate images, and record repair notes on the spot, improving documentation and reducing administrative overhead.
You can also set and monitor performance targets by individual, team, or department. And with technician reports feeding into the system in real time, you’ll always have the insights needed to manage productivity and support your staff.
Customer Communication
Keeping customers informed no longer means playing phone tag. Q1 offers two-way SMS messaging, allowing your team to respond instantly to customer queries. Customers are automatically kept informed at every key stage, from job progress updates to the final collection notice, with no manual follow-up required. And as each job moves to the next stage, an automated text message is sent to the customer with a link to a graphical web page showing the completion status of their vehicle.
Integration with platforms like REPX also allows for automatic repair status updates back to insurers, making compliance and transparency effortless.
All communication features are fully optional and can be toggled on or off, giving you full control over how you interact with customers and partners to suit your business needs.
Quality Assurance & Sign-Off
Ensure consistency and confidence in every job with built-in Quality Assurance and SOP tools. You can create a master list of QA steps and procedures tailored to your shop’s standards, so every team member knows exactly what’s expected.
Once the repair is complete, the Manager Sign-Off and Check Out App makes it easy to review, approve, and finalise from any device, giving leadership full control over final quality, even on the go.
Back-Office & Invoicing
Behind the scenes, 1Q1 simplifies your financial workflows. Invoicing can be managed and batched with just a few clicks, ensuring admin staff can keep up with high job volume. Automated tracking and reporting tools pull live data from across the system, so your financial visibility is never more than a dashboard away.
Integrated, On-the-Floor Estimating
Estimators shouldn’t be tied to a desk. With 1Q2’s full tablet functionality, your team can capture images, annotate damage, build quotes, price parts, and even place orders - all from the workshop floor. This mobile-optimised design improves efficiency and reduces downtime, allowing estimators to stay focused on the vehicle, not the admin.
Each day begins with a live feed of assessments from 1Q1 Flow Management, so your team always knows what’s next. Integrated VIN lookup pulls vehicle data instantly, reducing manual input and increasing quote accuracy.
IQ2 also incorporates the NTAR estimating system, fully mapped to the Butterfly process for consistent, transparent quoting. Estimates from AudaNet can also be imported, giving your team added flexibility in how jobs are costed. Together, these tools feed into the visual Butterfly estimation process, which offers a structured yet flexible workflow, helping estimators scope repairs quickly and clearly. Real-time and "funny time" scheduling options then give you the freedom to quote in the way that best suits your shop’s operations.
Digital Imaging & Documentation
Documentation is effortless with 1Q2. Capture high-quality images directly within the platform, then annotate them on-screen to highlight specific damage or repairs. These visuals are automatically attached to estimates, helping insurers and internal teams alike understand the scope and detail of the job.
Do you need to include supporting files? No problem. PDF uploads allow you to store reference documents, reports, and compliance materials right within the job record. And with the Estimatefall system, you can easily track and manage estimates through every stage, from initial draft to insurer approval.
Insurer Workflow Integration
Fast, seamless communication with insurers is critical to keeping repairs moving, and 1Q2 makes it simple. The system integrates with all major platforms, including Audanet, AudaBridge, ORM, REPX, Estimage Online, and Arnie. Once a quote is ready, it can be exported and emailed directly from the platform, complete with all images and documentation.
This direct integration helps eliminate the delays, miscommunications, and rework that often come from juggling multiple systems, keeping your team focused on repairs instead of paperwork.
Accounting Integration
1Q2 connects your estimating and financial systems for smoother backend processes. With built-in compatibility for leading accounting software like Xero, MYOB, QuickBooks, and Moneyworks, it keeps estimates, invoices, and payments in sync while reducing double entry and saving valuable admin time.
Advanced System Features
Behind the scenes, 1Q2 is built for reliability and security. Automated data backups protect your work and ensures continuity, while its tight integration with 1Q1 and 1Q3 keeps your entire ecosystem in sync. When a part is priced or ordered in 1Q3, that data flows instantly into the estimate. When a job is updated in 1Q1, the information is reflected in your quote.
Together, these features create a closed-loop workflow, from estimates to invoicing, giving you complete control over the process without adding unnecessary complexity.
Smart Parts Management
The Partsfall system at the core of 1Q3 brings all your supplier data into one place. You can instantly compare pricing, part numbers and availability across multiple vendors, allowing your parts team to make informed decisions without juggling tabs or spreadsheets.
As you build estimates in 1Q2, part information flows into 1Q3 automatically, with no double entry required. That means quoting is faster, ordering is more accurate, and there’s never a mismatch between what was priced and what was sourced.
Order & Delivery Workflow
Ordering is only the beginning, 1Q3 is built to manage the full parts lifecycle. You can price and order from multiple suppliers at once, attach custom delivery dates, and coordinate fulfillment timelines for complex jobs that involve parts from several vendors.
The Daily Parts Arrival Display gives your team a clear view of incoming orders, overdue items and received parts, all updated in real time. This visibility helps technicians and managers plan ahead and stay productive, even when delivery timelines change.
Supplier Collaboration
Clear communication with suppliers means fewer delays and errors. 1Q3 allows you to send annotated image galleries, pulled directly from 1Q2, with your part orders. You can even link images to specific line items, reducing confusion and improving quote accuracy.
As orders progress, their status is automatically updated across 1Q1, 1Q2, and 1Q3. Estimators, parts managers, and mechanics all see the same live data, which eliminates miscommunication and prevents unnecessary follow-ups.
Credit & Supplementary Control
Managing returns and additions is simple with 1Q3. Credit note input from suppliers can be automated and tracked in real time, making it easy to reconcile statements and maintain profitability. The platform also separates supplementary and additional parts, so you can track extras without compromising the original order flow.
Built for Total Integration
1Q3 doesn’t work in isolation, it’s part of the comprehensive 1QX ecosystem. When a part is priced, allocated or received, that information is immediately visible in 1Q2 and 1Q1. Your estimators always quote with current prices, your technicians know when parts are ready, and your managers see the bigger picture without chasing updates.
