FAQS
Frequently Asked Questions
What is 1QX - Premium Collision Repair Software?
1QX is a comprehensive collision repair management system for body shops. It combines 1Q1 Flow Management, 1Q2 Estimating, and 1Q3 Parts Platform in one connected platform. This integration helps shops manage workflow, estimate jobs accurately, and track repairs in real time, improving efficiency and profitability.
Is 1QX suitable for multi-location repair networks?
Yes, 1QX supports both single-site and multi-location repair operations. It centralises performance tracking, reporting, and process management so large networks can maintain consistent quality and efficiency across every location.
How does 1Q1 Flow Management improve workshop efficiency?
1Q1 Flow Management optimises workflow through live production boards, technician scheduling, automated updates, and customer messaging. It integrates with REPX, Arnie, and Audanet to provide accurate real-time job tracking and resource allocation that keeps repairs moving smoothly.
What features are included in 1Q2 Estimating?
1Q2 Estimating offers VIN decoding, photo documentation, NTAR and Butterfly estimating workflows, and direct insurer integrations. It allows technicians to create professional, consistent estimates faster and ensures seamless data flow between estimating, repair tracking, and parts ordering.
How does 1Q3 Parts Platform simplify parts management?
1Q3 is a parts procurement and inventory control system that helps repairers source and manage parts efficiently. It includes real-time price comparison, automated credit handling, and delivery tracking. By linking directly with 1Q2 Estimating, repairers can order correct parts faster, reduce supplier errors, and maintain better cost control across every job.
Can 1QX track technician performance?
Yes, 1QX includes technician performance dashboards that measure repair times, claim efficiency, and productivity. Managers can view real-time data, set targets, and identify performance trends to improve team efficiency and output quality.
Does 1QX integrate with accounting systems?
Yes, 1QX integrates with Xero, MYOB, QuickBooks, and MoneyWorks. These connections automate financial workflows such as invoicing, payments, and reconciliation, helping body shops keep accounting accurate and up to date.
Does 1QX support automated customer communication?
Yes, 1QX includes automated SMS and email updates for customers. It can send notifications for booking confirmations, progress updates, repair approvals, and completion alerts, improving transparency and reducing manual communication tasks.
How does 1QX handle insurance integrations?
1QX integrates directly with insurer systems such as Audanet, AudaBridge, REPX, ORM, Arnie, and Estimage Online. This reduces claim processing time and improves communication between repairers and insurers, allowing faster approvals and smoother workflow.
Is 1QX available on mobile and tablet devices?
Yes, 1QX is fully compatible with mobile and tablet devices. Teams can manage jobs, capture photos, and update repair statuses directly from the workshop floor, ensuring accurate, up-to-date repair data at all times.
Can 1QX help train new estimators and staff?
Yes, 1QX is designed with a user-friendly layout that simplifies estimator training. The guided estimating process helps new staff produce accurate quotes within weeks, even without prior experience, reducing onboarding time and improving consistency.
How does 1QX improve business profitability?
By connecting repair workflow, estimating, and parts management in one platform, 1QX helps shops save time, reduce errors, and improve repair throughput. This leads to higher customer satisfaction, stronger insurer relationships, and increased profitability for collision repair businesses.
How can I get started with 1QX?
Contact the 1QX team to schedule a live demo. Our specialists will show how 1QX streamlines collision repair operations and improves efficiency across estimating, job management, and parts ordering for both single and multi-site workshops.